Rollins Energy
UK Market Operator
Professional support throughout your product lifecycle
Expert technical support for product installation, configuration, and troubleshooting.
Comprehensive warranty coverage for all Rollins Energy products.
Proactive monitoring and regular maintenance to ensure optimal performance.
Professional training programs for installers and technicians.
How to get help when you need it
Reach out via phone, email, or our online support form.
Our technical team will diagnose the issue remotely or on-site.
We'll provide a detailed solution and timeline for resolution.
Our certified technicians will implement the solution.
We'll follow up to ensure your complete satisfaction.
Multiple ways to reach our support team
Quick answers to common questions
You can register your product online at our warranty registration page, or contact our support team with your product serial number and proof of purchase.
Our home energy storage systems come with a 10-year warranty. Commercial storage systems have warranty periods varying by model. Please refer to your product documentation for specific warranty terms.
All our systems come with WiFi connectivity and a mobile app for real-time monitoring. You can track energy production, consumption, battery status, and system performance from your smartphone.
Yes, we provide professional installation services through our certified installer network across the UK. Contact our sales team for a quote and to schedule installation.
We recommend annual maintenance checks to ensure optimal performance. Our monitoring system will also alert you to any potential issues that require attention.